For your first appointment, please arrive about 15 minutes early to complete your new patient form. As part of our policy, we do not prescribe drugs of dependence to first-time patients.

Please honor your scheduled appointments by arriving on time. In instances of unavoidable lateness, we understand, but promptness ensures a smooth schedule. While we strive to maintain punctuality, unforeseen urgent medical cases may cause minor delays in our schedule. Rest assured, urgent and life-threatening cases always take precedence.

Berkeley Medical Centre offers a range of medical procedures, although not all doctors are equipped for all procedures. If necessary, your doctor may refer you to another practitioner within our practice for specialized care.

Procedures are generally scheduled on separate days from diagnostic consultations. For instance, if a concern arises during a skin check, you might be advised to return for a dedicated procedural appointment.

While we appreciate early notice for cancellations, we understand that plans can change rapidly. Regardless of the timing, please inform our reception if you can't make your appointment.

Consistent no-shows may affect your ability to secure future appointments. In some cases, people who continually fail to arrive for appointments may have their next appointment declined.

If your medical concern necessitates specialist attention, your doctor may suggest a referral. Keep in mind that referrals to specialists are Medicare rebatable only when deemed medically necessary.