Our standard appointment time is 15 minutes and is suitable if you have 1-2 basic issues to discuss with the doctor. These may include:
- Cold or flu
- Ear infection
- Minor injury
- Blood pressure test
If your health concerns are more complex, or you have three or more issues to discuss with the doctor, please make a long appointment of 30 minutes. These may include:
- Pap smear
- Mental healthcare plans
- Chest pain
- Skin checks
- Travel medicine
- Medical examinations (annual/employment/insurance – note that not ALL medical examinations are Medicare rebateable)
- Implanon insertion/removal
- Surgical procedures
- Post-natal checks
- New born check ups and immunisations
If this will be your first appointment with us, please arrive approximately 15 minutes early to complete your new patient form.
It is our policy not to prescribe drugs of dependence to first time patients.
Please arrive for your appointments on time as late arrivals contribute to doctors running behind schedule. We will always prioritise urgent/life threatening medical cases. Despite our best intentions to try and run on time, these and other unpredictable patient medical problems may occasionally cause doctors to run late for scheduled appointments.
A range of medical procedures are available at Berkeley Medical Centre but not all doctors perform all procedures. Your doctor may therefore refer you to someone else within the practice in such cases.
Procedures are generally not performed on the same day as your diagnostic consultation. For example if your doctor is concerned about a mole during a skin check, you will likely be asked to return for a procedural appointment.
Appointment Cancellation Policy and “No-Shows”
Ideally we would appreciate as much notice as you’re able to give for cancellations. This allows us to offer the appointment to another patient.
We do understand however that circumstances can change quickly – and so regardless of the time, you should contact our reception if you’re unable to attend.
In some cases, people who continually fail to arrive for appointments may have their next appointment declined.
Can I just have a referral to a Specialist?
If your problem requires specialist attention, your doctor may offer you a referral.
Referrals to specialists are Medicare rebatable only when deemed medically necessary.